Terms & Conditions of Sale
All sales are subject to the following terms and conditions. No other conditions shall apply unless agreed in writing prior to placing an order.
WE ARE A WHOLESALE TRADE SHOP AND ONLY SUPPLY TO QUALIFIED NAIL TECHNICIANS AND BEAUTY THERAPISTS
ORDERS WILL NOT BE PROCESSED UNTIL CUSTOMERS ARE REGISTERED ONLINE EVEN IF GOODS HAVE BEEN PAID FOR - BY REGISTERING ONLINE YOU ARE STATING THAT YOU ARE A QUALIFIED NAIL TECHNICIAN OR BEAUTY THERAPIST
REGISTRATION
All customers must be registered online. To register either email us at chris.critchett@couturenails.co.uk or by clicking the CLICK HERE link on the home page. Or alternatively ou can call us on 01908 282224 .
PAYMENT
All goods must be paid for via Paypal or by calling 01908 282224 (card payments) prior to despatch. All major cards accepted.
CARRIAGE
All goods are sent via courier at a charge of £6.50 + VAT and will normally be delivered within 24 working hours (allow 48 hours) between 7am and 6pm. Applies to UK Mainland only (some Scottish areas may take longer).
DELIVERY
One Stop Nail and Beauty Supplies will endeavour to despatch all orders placed and paid for before 1.00pm on the same working day, and orders placed after 1.00pm on the next working day. One Stop Nail and Beauty Supplies accepts no responsibility or liability for any kind of failure to deliver goods within times quoted due to reasons beyond its control.
CLAIMS AND EXCHANGES
On receipt of your delivery via courier an inspection of the outer box or bag must be made. Any damage or loss due to delivery must be noted on the proof of delivery and One Stop Nail & Beauty Supplies informed within 24 hours from receipt of delivery. All claims for shortages/incorrect products supplied, or any damage not due to delivery must be notified within three days from receipt of delivery. Any products incorrectly sent (different from the invoice) must be returned for exchange within 10 working days. Failure to do this will result in your claim being void. All costs for returns will be credited to customers account upon receipt of incorrect product.
REFUNDS
One Stop Nail & Beauty Supplies does not offer goods on a sale or return basis. Any product incorrectly ordered will normally be exchanged or refunded (at the company’s discretion) if returned unopened and in a re-saleable condition within 7 working days. All costs for returns are incurred by the customer.
